Sarala is a BC partner of IDBI Bank and is operating in 16 branches across 7 districts namely Coochbihar, Darjeeling, Malda, Murshidabad, Jalpaiguri, South Sikkim and West Sikkim It has exposure limit of INR 500 Million. As of December 31, 2022, Sarala is serving almost 21,000 customers through IDBI BC channel.